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Apartments in Sorrento and on the Amalfi Coast

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GENERAL: Frequently asked Questions

Q: How can I make a booking?
A: To rent an apartment from “Sorrento.cc” it is very easy. Once You have found the lodging or the villa You like, the first step for booking that dwelling on-line consists in checking if it is available. So: 1) press “Request Form” botton and 2) fill the form and send it. When You send that form, it is a no-obligation enquiry and feel free to change Your mind in any moment till Your reservation. In 24 hour-time at most You will be answered.

Q: What happens after I have made a reservation?
A: After Your reservation we'll send You the confirmation of Your booking, our phone numbers and the directions to reach the apartment, instructions on where we can meet. It could happen that after Your booking You don't receive any confirmation from us within a few hours: it is possible that Your or our e-mail is not working properly. So, please, write to us once again and if it is possible provide us with another e-mail address (or a fax number) in order to let us get in touch with You.

Q: Which kind of payment do You accept ?
A: For payment we accept credit cards, checks and wire transfers and, in case, we are ready to find with You any other way to satisfy Your needs.

Q: At what time can we check-in and out?
A: The houses are delivered from 03.00 pm to 8.00 pm on the arrival of the guests and they are left within 10.00 am on their departure. For some apartments weeks go normally from Saturday to Saturday, but for others there is no limit: so, send us an e-mail and You'll be answered right away or read the FAQ of that apartment You like. Anyway, we will try to satisfy our guests' wishes, when it is possible. We are usually able to arrange late check-ins and early check-outs, and so do not hesitate to contact us if You have to arrive or depart on a day other than Saturday.

Q: What is Your Privacy Policy?
A: Securing Your personal and non-personal information is very important to us. We do not give or sell Your personal details to any third parties (by the Italian law 675/96 art.13, sub-section 1).

Q: Any other suggestion ?
A: It is advisable to read carefully also terms and conditions of payment (which change according to the various apartments) and the cancellation policy: in order to do that, press "Prices" and then press “Terms and Conditions” .